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CIOREVIEW >> Customer Services >>
CIO Viewpoint CXO Insight News
  • Vendors  2019
Vendors  2019

  • 3 Ways Human+Machines are the Real Future of AI in Customer Service

    3 Ways Human+Machines are the Real Future of AI in Customer Service By Dave Pearson, Executive Vice President & CIO, Sykes Enterprises, Incorporated [NASDAQ:SYKE]

  • Building the Brand Starts with Customer Service & Data Insig

    Building the Brand Starts with... By Wes Beighley, CIO, O.F. Mossberg &...

  • IoT-Brand-Building Opportunity for Customer Service Organiza

    IoT-Brand-Building Opportunity for... By Michael Ringman, CIO, TELUS...

  • Transforming IT Infrastructure to Enhance Customer Service

    Transforming IT Infrastructure to... By Steven John, CIO, AmeriPride

  • Is Customer Service Dead!

    Is Customer Service Dead! By Bradly Sax, Global Director, Guest...

  • Managing Customer Care in an Era of Digital Transformation

    Managing Customer Care in an Era of... By Alpa Shah, Global VP of Digital...

  • Understanding Customer Care
    By Mai Le, Head of Customer Obsession... Genesys: Customer Service Re-Emergence

  • Wearable Technology to Help Airlines Improve...
    By Mike Ilsley, CIO and Executive... 5 Ways Artificial Intelligence Can Help Improve Customer Ser

  • Self- Service is the New Trend in Customer Service Space
    By Sanjay Gupta, Deputy CIO, Neopost
    Self- Service is the New Trend in Customer Service Space

  • Genesys: Customer Service Re-Emergence

    Understanding Customer Care By Mai Le, Head of Customer Obsession Engineering, Uber

  • Social Media Customer Care Plan

    How CIOs Can Leverage AI to Deliver Superior Customer Service By Brad Birnbaum, CEO, Kustomer

ON THE DECK

  • Customer Services 2019

    Top Vendors

    September2019-Customer_Services
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