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Customer Services

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      35. TELECOM
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  • Solutions
      1. AVIATION ENGINEERING SERVICES
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      27. IT SERVICES
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      30. LOW CODE PLATFORM
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      33. POINT OF SALE
      34. PRODUCT MANAGEMENT
      35. PROFESSIONAL SERVICES AUTOMATION
      36. PROJECT MANAGEMENT
      37. PROJECT PORTFOLIO MANAGEMENT
      38. QUALITY MANAGEMENT
      39. REVENUE MANAGEMENT SYSTEM
      40. RISK ANALYTICS
      41. SCHEDULING SOFTWARE
      42. SUBSCRIPTION AND BILLING
      43. TRANSPORT MANAGEMENT
      44. WORKFLOW
  • Platforms
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      8. HUBSPOT
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      14. ORACLE
      15. RED HAT
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      17. SALESFORCE
      18. SAP
      19. SERVICENOW
  • Functions
      1. COMPLIANCE
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      3. CORPORATE FINANCE
      4. ENVIRONMENTAL HEALTH AND SAFETY
      5. GDPR
      6. HUMAN RESOURCE
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      8. PROCUREMENT
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      10. SUPPLY CHAIN
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CIOREVIEW >> Customer Services >>
CIO Viewpoint CXO Insight News
  • Vendors  2019
Vendors  2019

  • 3 Ways Human+Machines are the Real Future of AI in Customer Service

    3 Ways Human+Machines are the Real Future of AI in Customer Service By Dave Pearson, Executive Vice President & CIO, Sykes Enterprises, Incorporated [NASDAQ:SYKE]

  • Building the Brand Starts with Customer Service & Data Insig

    Building the Brand Starts with... By Wes Beighley, CIO, O.F. Mossberg &...

  • IoT-Brand-Building Opportunity for Customer Service Organiza

    IoT-Brand-Building Opportunity for... By Michael Ringman, CIO, TELUS...

  • Transforming IT Infrastructure to Enhance Customer Service

    Transforming IT Infrastructure to... By Steven John, CIO, AmeriPride

  • Is Customer Service Dead!

    Is Customer Service Dead! By Bradly Sax, Global Director, Guest...

  • Managing Customer Care in an Era of Digital Transformation

    Managing Customer Care in an Era of... By Alpa Shah, Global VP of Digital...

  • Understanding Customer Care
    By Mai Le, Head of Customer Obsession... Genesys: Customer Service Re-Emergence

  • Wearable Technology to Help Airlines Improve...
    By Mike Ilsley, CIO and Executive... 5 Ways Artificial Intelligence Can Help Improve Customer Ser

  • Genesys: Customer Service Re-Emergence
    By Eric Tamblyn, Global VP-Guru Managed Services, Genesys
    Genesys: Customer Service Re-Emergence

  • Genesys: Customer Service Re-Emergence

    Understanding Customer Care By Mai Le, Head of Customer Obsession Engineering, Uber

  • Social Media Customer Care Plan

    The Art of Customer Service in a Technical Industry By Salena M. Scardina, Senior Vice President, Customer Experience, Sweetwater

ON THE DECK

  • Customer Services 2019

    Top Vendors

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