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CIOREVIEW >> Customer Services >>
CIO Viewpoint CXO Insight News
  • Vendors  2019
Vendors  2019

  • 3 Ways Human+Machines are the Real Future of AI in Customer Service

    3 Ways Human+Machines are the Real Future of AI in Customer Service By Dave Pearson, Executive Vice President & CIO, Sykes Enterprises, Incorporated [NASDAQ:SYKE]

  • Building the Brand Starts with Customer Service & Data Insig

    Building the Brand Starts with... By Wes Beighley, CIO, O.F. Mossberg &...

  • IoT-Brand-Building Opportunity for Customer Service Organiza

    IoT-Brand-Building Opportunity for... By Michael Ringman, CIO, TELUS...

  • Transforming IT Infrastructure to Enhance Customer Service

    Transforming IT Infrastructure to... By Steven John, CIO, AmeriPride

  • Is Customer Service Dead!

    Is Customer Service Dead! By Bradly Sax, Global Director, Guest...

  • Managing Customer Care in an Era of Digital Transformation

    Managing Customer Care in an Era of... By Alpa Shah, Global VP of Digital...

  • How CIOs Can Leverage AI to Deliver Superior...
    By Brad Birnbaum, CEO, Kustomer Genesys: Customer Service Re-Emergence

  • Technology Transformation in Customer Service
    By Fiona Blakesley, Director Customer... 5 Ways Artificial Intelligence Can Help Improve Customer Ser

  • Genesys: Customer Service Re-Emergence
    By Eric Tamblyn, Global VP-Guru Managed Services, Genesys
    Genesys: Customer Service Re-Emergence

  • Genesys: Customer Service Re-Emergence

    How CIOs Can Leverage AI to Deliver Superior Customer Service By Brad Birnbaum, CEO, Kustomer

  • Social Media Customer Care Plan

    Wearable Technology to Help Airlines Improve Customer Service By Mike Ilsley, CIO and Executive Manager IT & Contact Centre, Comair

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  • Customer Services 2019

    Top Vendors

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