3 Ways Human+Machines are The Real Future of AI in Customer Service

3 Ways Human+Machines are The Real Future of AI in Customer Service

Dave Pearson, Executive Vice President & CIO, Sykes Enterprises, Incorporated [NASDAQ:SYKE]

Building the Brand Starts with Customer Service & Data Insights

Building the Brand Starts with Customer Service & Data Insights

Wes Beighley, CIO, O.F. Mossberg & Sons Inc.

IoT-Brand-Building Opportunity for Customer Service Organizations

IoT-Brand-Building Opportunity for Customer Service Organizations

Michael Ringman, CIO, TELUS International

Wearable Technology to Help Airlines Improve Customer Service

Wearable Technology to Help Airlines Improve Customer...

Mike Ilsley, CIO and Executive Manager IT & Contact Centre, Comair