Self- Service is the New Trend in Customer Service Space
Sanjay Gupta, Deputy CIO, Neopost
3 Ways Human+Machines are The Real Future of AI in Customer Service
Dave Pearson, Executive Vice President & CIO, Sykes Enterprises, Incorporated [NASDAQ:SYKE]
Building the Brand Starts with Customer Service & Data Insights
Wes Beighley, CIO, O.F. Mossberg & Sons Inc.
IoT-Brand-Building Opportunity for Customer Service Organizations
Michael Ringman, CIO, TELUS International
Transforming IT Infrastructure to Enhance Customer Service
Steven John, CIO, AmeriPride
Wearable Technology to Help Airlines Improve Customer...
Mike Ilsley, CIO and Executive Manager IT & Contact Centre, Comair