
Wearable Technology to Help Airlines Improve Customer Service
Mike Ilsley, CIO and Executive Manager IT & Contact Centre, Comair
Self- Service is the New Trend in Customer Service Space
Sanjay Gupta, Deputy CIO, Neopost
3 Ways Human+Machines are the Real Future of AI in Customer Service
Dave Pearson, Executive Vice President & CIO, Sykes Enterprises, Incorporated [NASDAQ:SYKE]
Building the Brand Starts with Customer Service & Data Insights
Wes Beighley, CIO, O.F. Mossberg & Sons Inc.

IoT-Brand-Building Opportunity for Customer Service...
Michael Ringman, CIO, TELUS International

Transforming IT Infrastructure to Enhance Customer Service
Steven John, CIO, AmeriPride