Wearable Technology to Help Airlines Improve Customer Service

Wearable Technology to Help Airlines Improve Customer Service

Mike Ilsley, CIO and Executive Manager IT & Contact Centre, Comair

3 Ways Human+Machines are the Real Future of AI in Customer Service

3 Ways Human+Machines are the Real Future of AI in Customer Service

Dave Pearson, Executive Vice President & CIO, Sykes Enterprises, Incorporated [NASDAQ:SYKE]

Building the Brand Starts with Customer Service & Data Insights

Building the Brand Starts with Customer Service & Data Insights

Wes Beighley, CIO, O.F. Mossberg & Sons Inc.